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Getting started with waaship General Free Trial

Frequently Asked Questions

Getting started with waaship

How can I start using waaship?

Select your plan after you sign up for an account from the signup page. Once you are done with the payment, your account is ready to go.

How long are the contracts of waaship? Can I upgrade or downgrade my plan?

All subscription plans are month-to-month. You can make the change of your plan in any time. Upgrade and downgrade are available of waaship and your plan may upgrade automatically when your orders reach a amount. Learn more here or contact us for more information.

What are the payment methods for the subscription plan?

waaship uses a withholding system. Your Account has an associated wallet, and all purchases are using funds from the wallet.

How do I top up my waaship wallet? What is it for?

We accept visa, mastercard, and FPS to topup the waaship wallet. Any other methods will be coming from time to time.

Can I use another method to top up my waaship wallet instead of credit card?

We only accept visa, mastercard, and FPS to topup the waaship wallet at the moment. Any other methods will be coming soon.

Where can I check my waaship wallet funds?

You can check the balance, payments, and transaction history in your account

How can I cancel the subscription of waaship?

You can cancel your subscription at any time via your waaship page and follow the instruction for cancellation. Your subscription will be terminated immediately once you finish the cancellation procedure, and you are no longer able to use the Services.

Can I restore my account if I canceled the waaship service before?

Sure! We are welcoming you back. Just a few steps to set up and you are good to go.

General

How does waaship protect customer data?

All reasonable efforts are made to ensure that any personal data held by us is stored in a secure and safe place, and accessed only by our authorised employees or authorised Third Party Service Providers.

How many users can access the account?

Based on your plan, professional plan can activate the unlimited user mode.

How many integrations am I allowed on my waaship account?

We support the best ecommerce platform for you to use,you can find your favorite to join.

Does waaship support worldwide shipment?

Is based on the carrier you choose, but most of the carriers international shipment.

How long does the shipment take?

You may check the real-time shipment tracking in waaship software which integrated all the services.

How much for the logistic service?

It depends on which carriers and what service you choose, waaship shipping system assign the cheapest carrier for you. Of course, you can pick another carrier if you want!

How many SKU can I upload to the inventory management system?

All the plans can upload unlimited SKU to the Inventory management system.

Where can I find more information about waaship?

You can visit the Technology for more information.

Who can I contact with if I have more questions?

You can call (+852) 3565-6850 during our office hours or email support@waaship.com for more details.

Free Trial

Who is eligible for the waaship free trial?

Anyone who has previously not signed up for the waaship free trial. Click signup to get more details.

How long does the free trial work?

waaship does have 14 days free trial for you to experience our service.

What happens when my free trial expires?

When the 14-day free trial ends, you can choose the plan to continue using the service. You will be immediately charged for the full standard fees and your monthly payment will be due from that date each month onwards.

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